Privacy & Data Protection

Privacy and Data Protection Policy

At Dentalex, we provide a wide range of specialized services in medical, dental, business, and legal consulting for medical and dental clinics. Our commitment to excellence extends equally to data protection, privacy compliance, and advisory services.

Applicable Legal Framework

We expressly commit to complying with current data protection laws and regulations in the jurisdictions in which we operate. Within the European Union, we apply the General Data Protection Regulation (GDPR) and the Spanish Organic Law 3/2018. In the United Arab Emirates, we comply with Federal Law No. 45 of 2021 on the Protection of Personal Data. In the United States, we comply with relevant state-level legislation such as the California Consumer Privacy Act (CCPA) and HIPAA. In Latin America, we adhere to the principles of the Ibero-American Network of Data Protection (RIPD).

Our Commitments

We use personal information solely to fulfill our contractual obligations. We implement technical and organizational measures to ensure confidentiality, integrity, and availability. We do not disclose personal data to unauthorized third parties. All employees and collaborators are bound by confidentiality obligations.

International Data Transfers

If personal data is transferred from the European Economic Area to countries outside this region, we apply the safeguards required under the GDPR, including Standard Contractual Clauses or equivalent mechanisms.

Your Rights

Data subjects are entitled to exercise the rights recognized by the GDPR: access, rectification, erasure, restriction, objection, and portability. To exercise these rights, a written request may be sent to info@dentalexsolutions.com, accompanied by a copy of a valid identification document. You also have the right to lodge a complaint before the competent Supervisory Authority.

Data Controller

Dentalex Health & Legal Solutions FZCO acts as the data controller. Queries may be addressed to info@dentalexsolutions.com or to our Data Protection Officer at dpo@dentalexsolutions.com.

Data Retention

Data will be retained for the duration of the contractual relationship and thereafter for the legally required retention periods. Beyond these periods, data will only be retained if the data subject has given consent.

Security Measures

Dentalex applies technical and organizational security measures appropriate to the risks involved, ensuring that personal data remains protected against alteration, loss, misuse, unauthorized processing, or access.

Any questions regarding this Privacy and Data Protection Policy may be addressed to info@dentalexsolutions.com.